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Receptionist

Frequently Asked Questions

Shipping

  • How much does shipping cost?
    Shipping for most items is a $15 fee.

  • How long does shipping take?
    Please allow 10 business days for delivery within Canada.

  • Do you offer international shipping?
    Yes! Please contact us for international shipping rates and delivery times.

Secure Ordering & Payment Options

  • Is my payment secure?
    Absolutely. We value your privacy, and all payments are processed securely with the strictest standards through our providers.

Returns & Exchanges

  • What is your return policy?

    • We accept exchanges. Contact us within 3 days of delivery and send items back within 14 days of delivery with tags and labels attached.

    • We do not accept returns or cancellations, but if you experience any issues with your order, please contact us.

  • Which items cannot be returned or exchanged?
    We cannot accept returns or exchanges for:

    • Custom or personalized orders (e.g., compression socks)

    • Intimate items (due to health and hygiene reasons)

    • Sale items

  • What are the conditions of return?

    • Buyers are responsible for return postage costs.

    • If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Contact Us Today

Ready to place an order for your team?

Contact us today for a free, no obligation quote.

We look forward to working with you

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